Privacy Policy

Website Visitors

Renovelo collects non-personally-identifying information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Renovelo’s purpose in collecting non-personally identifying information is to better understand how Renovelo’s visitors use its website.

Renovelo also collects potentially-personally identifying information like Internet Protocol (IP) addresses, which are non-personally identifying by themselves but could be used in conjunction with other information to personally identify users. Renovelo only discloses collected IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Renovelo’s websites choose to interact with Renovelo in ways that require Renovelo to gather personally-identifying information. The amount and type of information that Renovelo gathers depends on the nature of the interaction. For example, we ask visitors who register on our forum to provide a username and email address. Those who engage in transactions with Renovelo – by purchasing products, for example – are asked to provide additional information, including personal and financial information required to process those transactions. In each case, Renovelo collects such information to fulfill the purpose of the visitor’s interaction with Renovelo. Renovelo does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Renovelo uses Secure Sockets Layer (SSL) encryption on all web pages where your personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Firefox, Internet Explorer, Chrome or Safari. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet. All credit card and financial information is processed by a 3rd party payment gateway provider. Your information is only accessible by those authorized with special access rights to such systems, and they are required to keep this information confidential.

Renovelo does not knowingly collect personally-identifying information about children. Should a child whom Renovelo knows to be under the age of 13 send personal information to Renovelo, that information will only be used to respond directly to that child to inform him or her that Renovelo must have parental consent before receiving his or her personal information.

Retention and Deletion

Renovelo will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. When a user’s account is terminated or expired, all personal data collected through the platform will be deleted, as required by applicable law.

Your Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Aggregated Statistics

Renovelo may collect statistics about the behavior of visitors to its websites. For instance, Renovelo may monitor the most popular posts on our forum or use spam screened by our services to help identify potential threats to our website. Renovelo may display this information publicly or provide it to others. However, Renovelo does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Renovelo discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Renovelo’s behalf or to provide services available at Renovelo’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Renovelo’s websites, you consent to the transfer of such information to them. Renovelo will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Renovelo discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Renovelo believes in good faith that disclosure is reasonably necessary to protect the property or rights of Renovelo, third parties or the public at large. If you are a registered user of a Renovelo website and have supplied your email address, Renovelo may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Renovelo and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it on our forum in order to help us clarify or respond to your request or to help us support other users. Renovelo takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Renovelo uses cookies to help identify and track visitors, monitor their usage of Renovelo website, and their website access preferences. Renovelo visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Renovelo’s websites, with the drawback that certain features of Renovelo’s websites may not function properly without the aid of cookies.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Renovelo and does not cover the use of cookies by any advertisers.

Google Analytics

We use “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We have also enabled features which allow us to generate demographics and interests reports about users of our site. We use the information we get from Google Analytics only to improve this site and to better serve you as a customer. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics stores a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt-out by turning off cookies in the preferences settings in your web browser. If you want to permanently opt-out of all Google Analytics services, please visit Google’s page for browser add-ons. For more information on Google Analytics, please visit Google Analytics.

Privacy Policy Changes

Although most changes are likely to be minor, Renovelo may change its Privacy Policy from time to time, and at Renovelo’s sole discretion. Renovelo encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Last update: May 20, 2018